Why does the Capturely app have a blank screen?

Some corporate Wi-Fi setups block our live stream, causing a blank screen. Try these fixes:

1. Turn off Wi-Fi and switch to cellular data.
   
   
2. If that doesn’t help, complete this checklist:
   
   
   • Close and reopen the Capturely App.
   • Restart your phone.
   • Toggle Wi-Fi off, then on again.
   • Update the Capturely App to the latest version.
   • Update your phone’s operating system.
   • Check and enable Capturely App permissions in Settings.
   • Delete and redownload the Capturely App.
3. If all else fails, please call Customer Success: +1 (310) 861-4599