---
title: Headshot Session Troubleshooting | Knowledge Base
description: Fix connectivity issues, app errors, and manage cancellations or no-shows.
---

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1. [Knowledge Base](https://our-blog.capturely.com/knowledge)
2. [Headshot Session Troubleshooting](https://our-blog.capturely.com/knowledge/headshot-session-troubleshooting)

# Headshot Session Troubleshooting

 Fix connectivity issues, app errors, and manage cancellations or no-shows.

- [I missed my headshot session—what do I do?](https://our-blog.capturely.com/knowledge/i-missed-my-headshot-session-what-do-i-do)
- [How do I cancel or reschedule my headshot session?](https://our-blog.capturely.com/knowledge/how-do-i-cancel-or-reschedule-my-headshot-session)
- [Why does the Capturely app have a blank screen?](https://our-blog.capturely.com/knowledge/why-does-the-capturely-app-have-a-blank-screen)
- [Having trouble connecting with your photographer?](https://our-blog.capturely.com/knowledge/having-trouble-connecting-with-your-photographer)

- [Get Started](https://our-blog.capturely.com/knowledge/get-started)
- [Headshot Onboarding](https://our-blog.capturely.com/knowledge/headshot-onboarding)
- [Headshot Session Troubleshooting](https://our-blog.capturely.com/knowledge/headshot-session-troubleshooting)
- [Capturely Client Portal](https://our-blog.capturely.com/knowledge/capturely-client-portal)
- [FAQs](https://our-blog.capturely.com/knowledge/faqs)
- [Virtual Headshots](https://our-blog.capturely.com/knowledge/virtual-headshots#main-content)

    - [Virtual Headshots](https://our-blog.capturely.com/knowledge/virtual-headshots#virtual-headshots)
- [DIY Headshots](https://our-blog.capturely.com/knowledge/diy-headshots)

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