---
title: How do I cancel or reschedule my headshot session?
description: Discover how to cancel or reschedule your Capturely session—free before your slot, and rebooking steps after a no-show, plus portal admin instructions.
---

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1. [Knowledge Base](https://our-blog.capturely.com/knowledge?hsLang=en)
2. [Headshot Session Troubleshooting](https://our-blog.capturely.com/knowledge/headshot-session-troubleshooting?hsLang=en)

# How do I cancel or reschedule my headshot session?

## Cancel Or Reschedule Before Or After Your Appointment.

- **Before your session time:** 
    - Guests: Use the link in your booking confirmation email to cancel or reschedule at no cost.
    - Portal Admins: Log-in to the Capturely Client Portal to cancel or reschedule on behalf of any team member under the action column.
- **After your session time:** 
    - If your appointment has passed and you have not informed Capturely, the session is considered a no-show. You must rebook via the original process, which uses another session credit.

- [Get Started](https://our-blog.capturely.com/knowledge/get-started?hsLang=en)
- [Headshot Onboarding](https://our-blog.capturely.com/knowledge/headshot-onboarding?hsLang=en)
- [Headshot Session Troubleshooting](https://our-blog.capturely.com/knowledge/headshot-session-troubleshooting?hsLang=en)
- [Capturely Client Portal](https://our-blog.capturely.com/knowledge/capturely-client-portal?hsLang=en)
- [FAQs](https://our-blog.capturely.com/knowledge/faqs?hsLang=en)
- [Virtual Headshots](https://our-blog.capturely.com/knowledge/virtual-headshots?hsLang=en#main-content)

    - [Virtual Headshots](https://our-blog.capturely.com/knowledge/virtual-headshots?hsLang=en#virtual-headshots)
- [DIY Headshots](https://our-blog.capturely.com/knowledge/diy-headshots?hsLang=en)

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